- Introduction
Unity Vape Group Limited (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
- Company Information
Company Name: Unity Vape Group Limited
Company Registration Number: 14164570
Registered Address: 27 Church Street, Ware, Hertfordshire, SG12 9EH, United Kingdom
Contact Email: shop@unityvape.co.uk
- Data Protection Principles
We adhere to the Data Protection Act 2018 and UK GDPR. Our processing of personal data is based on the following principles:
Lawfulness, Fairness, and Transparency: We process your data lawfully, fairly, and transparently.
Purpose Limitation: We collect data for specified, explicit, and legitimate purposes.
Data Minimisation: We collect only the data necessary for the purposes we specify.
Accuracy: We ensure your data is accurate and up to date.
Storage Limitation: We retain your data only for as long as necessary.
Integrity and Confidentiality: We secure your data against unauthorised access and breaches.
Accountability: We are accountable for complying with these principles.
- Information We Collect
4.1 Personal Data
While using our App, we may collect personally identifiable information that you voluntarily provide to us, such as:
Contact Information: Email address, phone number
Account Information: Username, password
Personal Details: First name, last name, date of birth
Payment Information: Credit/debit card details (processed through secure payment gateways)
4.2 Usage Data
We may automatically collect information about how you interact with the App, including:
Device Information: IP address, device type, operating system, browser type
Log Data: Access times, pages viewed, clicks, search queries
Location Data: Approximate location based on IP address
- How We Use Your Information
We use the collected data for various purposes:
To Provide Services: Facilitate account creation, login, and access to features; process transactions; deliver products.
To Improve the App: Analyse usage patterns to enhance functionality and user experience.
To Communicate: Send updates, newsletters, promotional materials, and respond to inquiries.
To Ensure Security: Monitor and protect against unauthorised access and security threats.
Legal Compliance: Comply with legal obligations and protect our rights.
- Legal Bases for Processing
We process your personal data based on the following legal grounds:
Consent: You have given clear consent for us to process your personal data for specific purposes.
Performance of a Contract: Processing is necessary for the performance of a contract with you.
Legal Obligation: Processing is necessary for compliance with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests do not override them.
- Sharing Your Information
We may share your information in the following circumstances:
With Service Providers: Third-party vendors who assist us in operating the App and conducting our business (e.g., payment processors, delivery services, IT service providers). These providers have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: If required by law or to protect our rights, property, or safety, we may disclose your information to authorities or third parties.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
- Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include:
Encryption: Data transmission is secured using SSL/TLS protocols.
Access Controls: Restricting access to personal data to authorised personnel only.
Regular Audits: Conducting regular security assessments and audits.
- Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements.
- Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Restriction: Request restriction of processing your data.
Portability: Request transfer of your data to another service provider.
Objection: Object to processing your data for certain purposes.
To exercise these rights, please contact us at shop@unityvape.co.uk.
- Children’s Privacy
Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
- International Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. We ensure that such transfers are conducted in compliance with applicable data protection laws, providing adequate protection for your data.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our App and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the App may not function properly.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: shop@unityvape.co.uk
Address: 27 Church Street, Ware, Hertfordshire, SG12 9EH, United Kingdom